eg999 — Official Policy Document

eg999 Privacy Policy

This policy document explains in detail how eg999 collects, uses and protects your personal data.

Introduction and Purpose

Last Updated: 30 October 2026

By registering on, accessing, or using the eg999 platform, you are considered to have understood and agreed to the terms of this Privacy Policy ("Policy"). We place the highest priority on your personal privacy and protect your data with SSL encryption and strong technical safeguards.

This Policy applies to all personal data we receive through the eg999 website (eg999.xin), its mobile browser version, and related services ("Services"). Where this Policy refers to "we" or "eg999", it means the organisation that owns and operates this platform.

Data We Collect

2.1 Information You Provide Directly

This includes data you provide yourself when registering, updating your account, or contacting us —

  • Name and date of birth (to verify that you are aged 21+ and eligible to play)
  • Email address
  • KBZPay, Wave Money, AYA Pay, or bank account number (when making deposits or withdrawals)
  • Mobile phone number (used to contact you for service delivery)
  • Account opening time, payment history, and gameplay history

2.2 Automatically Collected Data

When you visit the website, data automatically collected by our server includes —

  • IP address and connection time
  • Browser type, language and version
  • Mobile device model and operating system
  • Pages visited, time spent, and click records
  • The page you came from before visiting our site (referrer URL)

2.3 Cookies and Tracking Technologies

eg999 uses session cookies, persistent cookies, and similar technologies for the following purposes —

  • To keep you logged in
  • To analyse site traffic and performance
  • To remember your preferences and improve the service
  • Security and fraud detection

You can refuse cookies through your browser settings, but please note that some parts of the site may become restricted as a result.

How your data is used

3.1 Providing the Service

eg999 uses your data primarily to deliver the service directly to you —

  • Creating accounts, verifying log-ins, and managing profiles
  • Processing deposits and withdrawals (KBZPay, Wave Money, AYA Pay, bank transfer)
  • Keeping records of game history, bonus allocations, and VIP progress
  • Handling 24/7 live chat and email support

3.2 Security and Legal Compliance

  • To prevent account theft, fraud, and money laundering
  • To verify player age (21+)
  • To investigate and resolve technical issues on the site
  • To respond to legal requests or comply with a court order

3.3 Service Improvement

  • To analyse site performance and usage patterns in order to improve the player experience
  • To review traffic data for developing new services and game categories
  • To create content suited to the local language

Data Disclosure and Sharing

4.1 Disclosure to Third Parties

eg999 does not sell your personal information for profit. Data may be shared with third parties only in the following cases —

  • Payment service providers — KBZPay, Wave Money, AYA Pay, and banks, solely to process payments
  • Technology providers — server hosting, cloud storage, and security scanning providers (partners under data protection agreements only)
  • Legal / regulatory requirements — your data may be disclosed as required if there is a lawful request
  • Corporate changes — in the event of a merger or sale of the company, you will be notified in advance

Third-party service providers are not permitted to use your data beyond the purpose for which we have disclosed it.

4.2 International Transfers

Your data may be stored on servers outside Myanmar. Where this is the case, we put contractual and technical safeguards in place to keep your data secure.

Data Retention

5.1 Retention Period

eg999 retains data in accordance with the following terms —

  • For as long as your account is active — data needed to provide the service
  • After account closure — data may be retained for a further period as required for regulatory and financial purposes
  • Log data and analytics data — generally no longer than 12 months
  • Data may be retained for a longer period if required by law or a court order

5.2 Data Deletion

If you request deletion of your data, we will remove it except for data that must be retained due to legal or financial obligations. Once deleted, it cannot be recovered.

Your Rights

6.1 Right to View / Correct

You can view your data and request correction of any inaccurate information. Log in to eg999 and make the necessary changes in the profile section, or contact the support team.

6.2 Right to Data Export

You can request an export of the data associated with your account in a readable format. To make such a request, contact us at [email protected].

6.3 Right to Restrict / Request Deletion of Data

In certain circumstances, you may request that we restrict or erase the processing of your data. We will explain if any data must be retained due to legal requirements.

6.4 Right to Opt Out of Marketing

If you no longer wish to receive bonus and service notifications, you can turn them off in your account settings or contact our support team to request they be stopped.

Data Security Measures

7.1 Technical Protection

The eg999 platform uses the following technologies to protect your personal data —

  • TLS/SSL encryption — all data transfers are encrypted
  • Two-factor authentication (2FA) option — adds an extra layer of security to your player account
  • Restricted-access database — only authorised staff can handle data
  • Regular security audits and updates
  • Fraud detection systems for financial transactions

7.2 In the Event of a Data Breach

If a data breach occurs, we will notify you as quickly as possible and take immediate protective action. Where necessary, we will explain what data was affected, the type of data involved, and the steps taken to protect you.

Protection for Those Under 21

8.1 Age Restriction

eg999 services are available to users aged 21+ only. We do not knowingly collect data from anyone under 21. If we become aware that an account belongs to someone under 21, that account will be closed and the associated data deleted.

If you believe a child has submitted data on our website, please notify us immediately at [email protected].

Policy Updates

9.1 Policy Updates

eg999 may revise this policy from time to time due to service changes or legal requirements. When a revision is made, the "Last Updated" date on this page will be updated. For significant changes, a notice will be posted on the website or communicated by email.

Continued use of the website after any changes means you accept the updated policy. If you do not agree, you may stop using the service and request that your data be deleted.

Contact Us About Your Personal Data

10 How to Contact Us

If you have any questions about this privacy policy, you can reach the eg999 support team through the following channels —

We will respond as quickly as we can and will handle personal data requests as a priority.

Questions About Personal Data Protection

eg999 protects payment data with TLS/SSL encryption. When you transact via KBZPay, Wave Money, AYA Pay, or bank transfers, your data passes through encrypted channels. A fraud detection system also identifies and blocks suspicious transactions. Our staff have very limited direct access to data and can only access it when required for business operations.

Never. eg999 does not sell your data to third parties for money. When it is strictly necessary to deliver a service (for example, to process a payment), only the minimum required data is shared with the service provider, and they are contractually bound to act only on our instructions.

You can email [email protected] or reach us via the 24/7 live chat on the website to request data deletion. We will explain which data must be retained for legal or financial reasons and delete the rest. Please note that once deleted, the data cannot be recovered.

Cookies are used to maintain your login session, analyse how the website is used, and carry out security functions. You can reject or delete cookies through your browser settings, but please note that doing so may affect certain features such as logging in.

Yes. For significant changes, we will post a notice on the website or send advance notice to your registered email. The "Last Updated" date on this page will also be updated, so you can check it anytime.

Contact us immediately at [email protected] or let us know via live chat. The eg999 security team will investigate and, if necessary, temporarily suspend your account, assist with a password change, and explain what happened and what steps have been taken.